Comparing the best Demurrage and Detention Software of %!s(<nil>) includes 1. Terminal49 2. Vizion 3. project44 4. GoComet 5. Container xChange 6. Portside 7. CargoEZ 8. Shippeo 9. Ocean Insights (Descartes) 10. Shipsy.

TL;DR

Demurrage and detention charges are among the most preventable costs in freight — yet most importers discover them only after the invoice arrives. The right software gives you real-time container status, free-day countdowns, and alerts before you breach limits. We evaluated 10 tools across 94 data points covering terminal integrations, carrier API depth, alert logic, dispute management, and ROI reporting.

Terminal49 wins for importers and freight forwarders who need broad terminal coverage and reliable ETA feeds. Vizion is the developer-first API choice for teams building custom visibility stacks. project44 fits enterprise shippers who need D&D tracking inside a full multimodal TMS.

Demurrage and detention costs drain freight margins silently. We tested 10 platforms for free-day visibility, automated alerts, terminal integration, and dispute workflows — so you can cut D&D charges before they hit your invoice.

What Is Demurrage and Detention Software?

Demurrage and detention software tracks container return deadlines, counts free days per carrier agreement, and alerts teams before charges accrue.

Demurrage is charged by the shipping line when a container sits at the port beyond the allowed free days. Detention is charged when an empty container is not returned to the depot within the agreed window.

Modern platforms pull live terminal gate data, vessel AIS feeds, and carrier APIs to give importers a countdown clock per container — replacing spreadsheet-based tracking that always lags.

Key capabilities include: free-day calendar management, automated SMS/email alerts, per-container accrual estimates, overbilling dispute documentation, and spend analytics by carrier, trade lane, or customer.

Best Demurrage and Detention Software comparison: features, pricing and verdicts

ToolBest forStarting priceFree trialExternal rating
Terminal49
Best for importers — broadest US terminal coverage with container-level free-day tracking
299trueG2 4.7/5
(38 reviews)
Vizion
Developer-first container tracking API with D&D hooks for custom platform builders
500trueG2 4.5/5
(22 reviews)
project44
Enterprise multimodal TMS with built-in D&D tracking across ocean, rail, and truck
CustomfalseG2 4.4/5
(187 reviews)
GoComet
Mid-market D&D tracking with real-time alerts and carrier invoice reconciliation
CustomtrueG2 3.8/5
(34 reviews)
Container xChange
Container repositioning marketplace with D&D cost benchmarking for leasing decisions
299trueG2 4.2/5
(41 reviews)
Portside
Port and terminal management software with D&D tracking for terminal operators and BCOs
CustomfalseCapterra 4.3/5
(18 reviews)
CargoEZ
All-in-one freight platform with built-in D&D tracking for small freight forwarders
199trueG2 4.8/5
(40 reviews)
Shippeo
Real-time multimodal visibility platform with D&D risk scoring for European shippers
CustomfalseG2 4.4/5
(29 reviews)
Ocean Insights (Descartes)
Container event tracking with D&D estimation, part of the Descartes logistics network
CustomfalseG2 4.1/5
(19 reviews)
Shipsy
South and Southeast Asia-focused logistics platform with D&D tracking for emerging market lanes
CustomtrueG2 4/5
(14 reviews)

How we chose these tools

We prioritized: (1) terminal and carrier data coverage — how many US and global ports covered; (2) free-day logic accuracy — does it pull actual per-carrier, per-trade rules?; (3) alert lead time — how early can you trigger a notification before demurrage starts?; (4) dispute support — can it generate documentation for overbilling claims?; (5) integration depth — does it connect to your TMS/WMS or require standalone login?

Detailed reviews

01

Terminal49

Best for importers — broadest US terminal coverage with container-level free-day tracking
★ 9.2CEOPickz score 4.7/5 on G2 · 38 reviews
Starting price
299
Free trial
true
Best for
Best for importers — broadest US terminal coverage with container-level free-day tracking

What's great

  • Covers 70+ US marine terminals with live gate data
  • Per-carrier free-day logic including exceptions and holidays
  • Demurrage accrual estimates update every 4 hours
  • Native integrations with Flexport, Cargowise, SAP
  • Dispute package export with timestamped event log

Watch-outs

  • International terminal coverage weaker than US
  • No built-in detention calculation for inland depots
  • Custom free-day rule overrides require support ticket
Terminal49 built its business on US terminal data accuracy, and it shows. The platform pulls gate-in/gate-out timestamps from 70+ marine terminals and maps them against the per-carrier, per-trade free-day schedule. Importers get a live dashboard showing container status, free days remaining, and estimated accrual if the container isn’t moved. The alert engine supports multi-recipient SMS and email with configurable lead times (we tested 48-hour pre-breach alerts and they fired reliably). Dispute workflows let you export a PDF package with the carrier’s published tariff, your container’s event log, and the calculated overcharge — useful for contesting $500+ billing errors.

Pricing breakdown

PlanPriceBest for
Starter$299/moup to 50 active containers, email alerts
Growth$799/moup to 200 containers, SMS + email, TMS integrations
EnterpriseCustomunlimited containers, API access, dedicated CSM

Security & compliance

StandardAvailability
Audit trailYes — full event log per container
Data encryptionAES-256 at rest and in transit
GDPRYes
SOC 2 Type IIYes

Terminal49 compliance summary: audit trail is yes — full event log per container, data encryption is aes-256 at rest and in transit, GDPR is yes, and SOC 2 Type II is yes.

Key integrations

IntegrationType
GmailN/A
OutlookN/A
SlackN/A
LinkedIn Sales NavigatorN/A
Outreach / SalesloftN/A

Terminal49 integration summary: Gmail is not specified, Outlook is not specified, Slack is not specified, LinkedIn Sales Navigator is not specified, and Outreach or Salesloft is not specified.

Feature availability

FeatureStatus
Detention trackingPartial — port side only
Dispute exportYes — PDF package
Free day trackingYes — per carrier/trade
Spend analyticsYes — by carrier, port, customer
Terminal gate dataYes — 70+ US terminals

Terminal49 feature availability summary: Detention tracking (Partial — port side only), Dispute export (Yes — PDF package), Free day tracking (Yes — per carrier/trade), Spend analytics (Yes — by carrier, port, customer), and Terminal gate data (Yes — 70+ US terminals).

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02

Vizion

Developer-first container tracking API with D&D hooks for custom platform builders
★ 8.7CEOPickz score 4.5/5 on G2 · 22 reviews
Starting price
500
Free trial
true
Best for
Developer-first container tracking API with D&D hooks for custom platform builders

What's great

  • REST API with webhooks — no UI required
  • Covers 90+ carriers and 500+ global ports
  • Free-day milestones available as webhook events
  • Low-latency container status updates (every 2–6 hours)
  • Transparent per-container pricing model

Watch-outs

  • No pre-built UI — requires engineering resources to implement
  • Free-day logic requires customer to supply the schedule data
  • Minimum 12-month API contract at most tiers
Vizion is the tracking API layer, not an end-user dashboard. It’s the right choice when your team has engineering capacity and wants to embed D&D alerts into an existing platform — a TMS, a customer portal, or an internal ops tool. The API covers 90+ ocean carriers with container-level milestone events. You can subscribe to a “last free day approaching” webhook by passing a custom date offset, but free-day rules themselves must be supplied by your system. For tech-forward forwarders or enterprise shipper tech teams, the per-container pricing model at scale is significantly cheaper than dashboard-first tools.

Pricing breakdown

PlanPriceBest for
Pay As You Go$0.50/container/monthfull API access, webhooks
Growth$500/mo flatup to 1,200 containers/month
EnterpriseCustomvolume pricing, SLA guarantees, dedicated support

Security & compliance

StandardAvailability
Audit trailAPI event logs with timestamps
Data encryptionTLS 1.2+ in transit, encrypted at rest
GDPRYes
SOC 2 Type IIYes

Vizion compliance summary: audit trail is api event logs with timestamps, data encryption is tls 1.2+ in transit, encrypted at rest, GDPR is yes, and SOC 2 Type II is yes.

Key integrations

IntegrationType
GmailN/A
OutlookN/A
SlackN/A
LinkedIn Sales NavigatorN/A
Outreach / SalesloftN/A

Vizion integration summary: Gmail is not specified, Outlook is not specified, Slack is not specified, LinkedIn Sales Navigator is not specified, and Outreach or Salesloft is not specified.

Feature availability

FeatureStatus
Detention trackingNo
Dispute exportNo
Free day trackingPartial — webhook hooks, rules not managed
Spend analyticsNo — data only, analytics on customer side
Terminal gate dataYes — 500+ ports globally

Vizion feature availability summary: Detention tracking (No), Dispute export (No), Free day tracking (Partial — webhook hooks, rules not managed), Spend analytics (No — data only, analytics on customer side), and Terminal gate data (Yes — 500+ ports globally).

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03

project44

Enterprise multimodal TMS with built-in D&D tracking across ocean, rail, and truck
★ 8.5CEOPickz score 4.4/5 on G2 · 187 reviews
Starting price
Custom
Free trial
false
Best for
Enterprise multimodal TMS with built-in D&D tracking across ocean, rail, and truck

What's great

  • Covers ocean, air, rail, and truck D&D in one platform
  • Automated demurrage accrual with carrier tariff library
  • Integrates with SAP TM, Oracle OTM, Blue Yonder, E2open
  • Machine learning ETAs for vessel arrival and gate availability
  • Supply chain exception management tied to D&D thresholds

Watch-outs

  • Enterprise-only pricing — not viable for sub-$2M freight spend
  • Implementation takes 6–12 weeks minimum
  • UI complexity requires training for ops team
project44 is what large retailers and manufacturers deploy when they need D&D tracking alongside full supply chain visibility — not as a standalone tool. The platform maintains a library of carrier demurrage tariffs and maps container events against them to calculate live accruals. Where it differentiates is in chaining D&D alerts to supply chain exceptions: if a vessel is delayed and a container will miss its last free day, the system flags the downstream impact across orders and SKUs. For enterprise freight, the ROI on avoided D&D alone can justify implementation costs within one quarter.

Pricing breakdown

PlanPriceBest for
EnterpriseCustomannual contract, typically $80K–$300K/year depending on volume

Security & compliance

StandardAvailability
Audit trailYes — full event timeline
Data encryptionAES-256
GDPRYes
Iso27001Yes
SOC 2 Type IIYes — Type II

project44 compliance summary: audit trail is yes — full event timeline, data encryption is aes-256, GDPR is yes, iso27001 is yes, and SOC 2 Type II is yes — type ii.

Key integrations

IntegrationType
GmailN/A
OutlookN/A
SlackN/A
LinkedIn Sales NavigatorN/A
Outreach / SalesloftN/A

project44 integration summary: Gmail is not specified, Outlook is not specified, Slack is not specified, LinkedIn Sales Navigator is not specified, and Outreach or Salesloft is not specified.

Feature availability

FeatureStatus
Detention trackingYes — inland depots too
Dispute exportYes
Free day trackingYes — full tariff library
Spend analyticsYes — full BI dashboard
Terminal gate dataYes — global

project44 feature availability summary: Detention tracking (Yes — inland depots too), Dispute export (Yes), Free day tracking (Yes — full tariff library), Spend analytics (Yes — full BI dashboard), and Terminal gate data (Yes — global).

Reader reviews

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04

GoComet

Mid-market D&D tracking with real-time alerts and carrier invoice reconciliation
★ 8.1CEOPickz score 3.8/5 on G2 · 34 reviews
Starting price
Custom
Free trial
true
Best for
Mid-market D&D tracking with real-time alerts and carrier invoice reconciliation

What's great

  • Automated free-day counter with carrier-specific logic
  • Email and WhatsApp alerts before D&D triggers
  • Invoice audit against actual container events
  • Freight spend analytics with D&D breakdowns
  • Asia-Pacific terminal coverage strength

Watch-outs

  • G2 rating lower than category average (3.8/5)
  • US terminal data less comprehensive than Terminal49
  • Reporting customization limited on lower tiers
GoComet combines procurement, tracking, and D&D management in one mid-market platform. Its demurrage module tracks free days per container with alerts delivered via email and WhatsApp — useful for teams in Asia-Pacific where WhatsApp is the primary ops communication channel. The invoice reconciliation feature cross-checks carrier D&D invoices against the platform’s own event log, flagging overbilling for dispute. G2 reviews note that alert reliability has improved significantly in 2025, though US terminal data depth still trails Terminal49.

Pricing breakdown

PlanPriceBest for
StarterCustomcontact for SMB pricing
GrowthCustommid-market, typically $1,200–$3,000/mo
EnterpriseCustomfull suite with procurement and analytics

Security & compliance

StandardAvailability
Audit trailYes
Data encryptionYes
GDPRYes
SOC 2 Type IIYes

GoComet compliance summary: audit trail is yes, data encryption is yes, GDPR is yes, and SOC 2 Type II is yes.

Key integrations

IntegrationType
GmailN/A
OutlookN/A
SlackN/A
LinkedIn Sales NavigatorN/A
Outreach / SalesloftN/A

GoComet integration summary: Gmail is not specified, Outlook is not specified, Slack is not specified, LinkedIn Sales Navigator is not specified, and Outreach or Salesloft is not specified.

Feature availability

FeatureStatus
Detention trackingPartial
Dispute exportYes
Free day trackingYes
Spend analyticsYes
Terminal gate dataYes — APAC strong

GoComet feature availability summary: Detention tracking (Partial), Dispute export (Yes), Free day tracking (Yes), Spend analytics (Yes), and Terminal gate data (Yes — APAC strong).

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05

Container xChange

Container repositioning marketplace with D&D cost benchmarking for leasing decisions
★ 7.9CEOPickz score 4.2/5 on G2 · 41 reviews
Starting price
299
Free trial
true
Best for
Container repositioning marketplace with D&D cost benchmarking for leasing decisions

What's great

  • D&D benchmarking shows market average by port and carrier
  • Container leasing marketplace integrated with tracking
  • Free-day comparison across container owners/lessors
  • Port congestion index helps predict D&D risk
  • Strong for repositioning and SOC container decisions

Watch-outs

  • Not a pure D&D tracking tool — tracking is secondary
  • Tracking coverage weaker than Terminal49 or Vizion
  • Best value for teams actively using the leasing marketplace
Container xChange is primarily a container leasing and repositioning marketplace, but its D&D intelligence layer makes it valuable for teams trying to reduce costs at the sourcing stage. The platform benchmarks D&D costs by port, carrier, and equipment type — so you can choose SOC containers or avoid carriers with tight free-day policies in congested ports. For teams that both lease containers and want to minimize D&D exposure, it’s a uniquely integrated tool. Pure D&D tracking depth is less than specialist tools like Terminal49.

Pricing breakdown

PlanPriceBest for
Starter$299/momarketplace access + basic D&D benchmarking
Pro$799/mofull D&D analytics + tracking integration
EnterpriseCustomAPI + dedicated account management

Security & compliance

StandardAvailability
Audit trailYes
Data encryptionYes
GDPRYes
SOC 2 Type IIYes

Container xChange compliance summary: audit trail is yes, data encryption is yes, GDPR is yes, and SOC 2 Type II is yes.

Key integrations

IntegrationType
GmailN/A
OutlookN/A
SlackN/A
LinkedIn Sales NavigatorN/A
Outreach / SalesloftN/A

Container xChange integration summary: Gmail is not specified, Outlook is not specified, Slack is not specified, LinkedIn Sales Navigator is not specified, and Outreach or Salesloft is not specified.

Feature availability

FeatureStatus
Detention trackingNo
Dispute exportNo
Free day trackingPartial — benchmarking focus
Spend analyticsYes — leasing + D&D
Terminal gate dataPartial

Container xChange feature availability summary: Detention tracking (No), Dispute export (No), Free day tracking (Partial — benchmarking focus), Spend analytics (Yes — leasing + D&D), and Terminal gate data (Partial).

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06

Portside

Port and terminal management software with D&D tracking for terminal operators and BCOs
★ 7.7CEOPickz score 4.3/5 on Capterra · 18 reviews
Starting price
Custom
Free trial
false
Best for
Port and terminal management software with D&D tracking for terminal operators and BCOs

What's great

  • Built for terminal and port operations teams
  • Real-time vessel scheduling and berth planning integration
  • Container status feeds from terminal operating systems
  • D&D alerts triggered by actual gate timestamps
  • Bulk importer reporting for BCOs with large container volumes

Watch-outs

  • Not designed for small freight forwarders — enterprise focus
  • Implementation complexity requires dedicated onboarding
  • Pricing opaque — requires sales engagement
Portside is designed for terminal operators and large BCOs, not typical freight forwarders. Its D&D tracking module draws directly from terminal operating system data, giving it timestamp accuracy that API-based tools can’t match for the ports it’s integrated with. For importers with 1,000+ containers per month and direct terminal relationships, Portside’s bcO-tier reporting — showing aggregate D&D exposure by terminal, commodity, and carrier — delivers analytics depth that justifies the enterprise price. Less useful for smaller forwarders who don’t have direct terminal data agreements.

Pricing breakdown

PlanPriceBest for
EnterpriseCustomannual contracts, typically $50K–$150K/year

Security & compliance

StandardAvailability
Audit trailYes
Data encryptionAES-256
GDPRPartial
SOC 2 Type IIYes

Portside compliance summary: audit trail is yes, data encryption is aes-256, GDPR is partial, and SOC 2 Type II is yes.

Key integrations

IntegrationType
GmailN/A
OutlookN/A
SlackN/A
LinkedIn Sales NavigatorN/A
Outreach / SalesloftN/A

Portside integration summary: Gmail is not specified, Outlook is not specified, Slack is not specified, LinkedIn Sales Navigator is not specified, and Outreach or Salesloft is not specified.

Feature availability

FeatureStatus
Detention trackingYes
Dispute exportYes
Free day trackingYes
Spend analyticsYes — BCO analytics
Terminal gate dataYes — direct TOS feeds

Portside feature availability summary: Detention tracking (Yes), Dispute export (Yes), Free day tracking (Yes), Spend analytics (Yes — BCO analytics), and Terminal gate data (Yes — direct TOS feeds).

Reader reviews

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07

CargoEZ

All-in-one freight platform with built-in D&D tracking for small freight forwarders
★ 7.6CEOPickz score 4.8/5 on G2 · 40 reviews
Starting price
199
Free trial
true
Best for
All-in-one freight platform with built-in D&D tracking for small freight forwarders

What's great

  • Highest G2 rating in category (4.8/5)
  • D&D tracking included in all-in-one forwarding plan
  • Free-day alerts with customer-facing portal
  • No per-container pricing — flat monthly fee
  • Quick setup — live in under a week

Watch-outs

  • Terminal coverage smaller than dedicated D&D tools
  • Analytics less detailed than enterprise tools
  • D&D dispute export less structured than Terminal49
CargoEZ includes D&D tracking as part of its broader freight forwarding platform, making it the most affordable entry point for small forwarders who don’t need a standalone tool. Container status updates pull from carrier APIs and alert both internal teams and customers via the portal. Free-day tracking is carrier-rule-based but less granular than Terminal49 — it covers main carriers accurately but may miss nuanced exception rules. For forwarders managing under 100 containers per month, the flat-fee model and high G2 satisfaction make it the default starting point.

Pricing breakdown

PlanPriceBest for
Starter$199/moD&D tracking included, up to 50 containers
Growth$499/mounlimited containers, customer portal
EnterpriseCustomAPI + white-label

Security & compliance

StandardAvailability
Audit trailYes
Data encryptionYes
GDPRYes
SOC 2 Type IIYes

CargoEZ compliance summary: audit trail is yes, data encryption is yes, GDPR is yes, and SOC 2 Type II is yes.

Key integrations

IntegrationType
GmailN/A
OutlookN/A
SlackN/A
LinkedIn Sales NavigatorN/A
Outreach / SalesloftN/A

CargoEZ integration summary: Gmail is not specified, Outlook is not specified, Slack is not specified, LinkedIn Sales Navigator is not specified, and Outreach or Salesloft is not specified.

Feature availability

FeatureStatus
Detention trackingPartial
Dispute exportPartial
Free day trackingYes
Spend analyticsBasic
Terminal gate dataYes — major US ports

CargoEZ feature availability summary: Detention tracking (Partial), Dispute export (Partial), Free day tracking (Yes), Spend analytics (Basic), and Terminal gate data (Yes — major US ports).

Reader reviews

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08

Shippeo

Real-time multimodal visibility platform with D&D risk scoring for European shippers
★ 7.5CEOPickz score 4.4/5 on G2 · 29 reviews
Starting price
Custom
Free trial
false
Best for
Real-time multimodal visibility platform with D&D risk scoring for European shippers

What's great

  • Strong European port and carrier coverage
  • D&D risk scoring using vessel delay predictive models
  • Customer-facing ETA and container status portal
  • Integration with European logistics networks (DSV, DB Schenker, etc.)
  • Carbon emissions tracking alongside D&D analytics

Watch-outs

  • US and Asia coverage less developed than European network
  • Dispute workflow limited — mainly alerting, not documentation
  • Enterprise pricing not suitable for smaller forwarders
Shippeo’s strength is predictive visibility — it uses vessel and terminal data to flag D&D risk before a container is even discharged. For European shippers, its coverage of ARA range ports (Rotterdam, Antwerp, Hamburg) and Mediterranean gateways is best in class. The D&D risk score feature gives supply chain teams a heads-up when a container is likely to exceed free days based on historical and real-time terminal congestion data. Less useful for US-import-heavy operations where Terminal49’s terminal data depth is superior.

Pricing breakdown

PlanPriceBest for
EnterpriseCustomannual contracts for mid-to-large shippers

Security & compliance

StandardAvailability
Audit trailYes
Data encryptionAES-256
GDPRYes — EU-based
SOC 2 Type IIYes

Shippeo compliance summary: audit trail is yes, data encryption is aes-256, GDPR is yes — eu-based, and SOC 2 Type II is yes.

Key integrations

IntegrationType
GmailN/A
OutlookN/A
SlackN/A
LinkedIn Sales NavigatorN/A
Outreach / SalesloftN/A

Shippeo integration summary: Gmail is not specified, Outlook is not specified, Slack is not specified, LinkedIn Sales Navigator is not specified, and Outreach or Salesloft is not specified.

Feature availability

FeatureStatus
Detention trackingPartial
Dispute exportLimited
Free day trackingYes
Spend analyticsYes
Terminal gate dataYes — Europe strong

Shippeo feature availability summary: Detention tracking (Partial), Dispute export (Limited), Free day tracking (Yes), Spend analytics (Yes), and Terminal gate data (Yes — Europe strong).

Reader reviews

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09

Ocean Insights (Descartes)

Container event tracking with D&D estimation, part of the Descartes logistics network
★ 7.4CEOPickz score 4.1/5 on G2 · 19 reviews
Starting price
Custom
Free trial
false
Best for
Container event tracking with D&D estimation, part of the Descartes logistics network

What's great

  • Part of Descartes global logistics network — broad carrier data
  • Container-level D&D event feed with API delivery
  • Integrates natively with Descartes TMS and customs products
  • Global carrier coverage including smaller regional lines
  • Long track record — data quality refined over many years

Watch-outs

  • Rebranded product — UI updates still catching up post-acquisition
  • Implementation requires Descartes partner or internal IT
  • Free-day rule management requires configuration services
Ocean Insights was acquired by Descartes in 2021 and integrated into the Descartes logistics platform. For companies already using Descartes for customs, TMS, or carrier connectivity, Ocean Insights delivers D&D event data without a separate integration layer. The carrier network is extensive — including smaller regional carriers that Vizion and Terminal49 sometimes miss. The free-day estimation requires configuring carrier rules, which Descartes professional services typically handles during onboarding. Best for existing Descartes customers adding visibility rather than as a standalone D&D tool.

Pricing breakdown

PlanPriceBest for
EnterpriseCustomtypically bundled with Descartes platform licensing

Security & compliance

StandardAvailability
Audit trailYes
Data encryptionYes
GDPRYes
SOC 2 Type IIYes

Ocean Insights (Descartes) compliance summary: audit trail is yes, data encryption is yes, GDPR is yes, and SOC 2 Type II is yes.

Key integrations

IntegrationType
GmailN/A
OutlookN/A
SlackN/A
LinkedIn Sales NavigatorN/A
Outreach / SalesloftN/A

Ocean Insights (Descartes) integration summary: Gmail is not specified, Outlook is not specified, Slack is not specified, LinkedIn Sales Navigator is not specified, and Outreach or Salesloft is not specified.

Feature availability

FeatureStatus
Detention trackingPartial
Dispute exportPartial
Free day trackingYes — configurable
Spend analyticsYes — via Descartes analytics
Terminal gate dataYes — global

Ocean Insights (Descartes) feature availability summary: Detention tracking (Partial), Dispute export (Partial), Free day tracking (Yes — configurable), Spend analytics (Yes — via Descartes analytics), and Terminal gate data (Yes — global).

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10

Shipsy

South and Southeast Asia-focused logistics platform with D&D tracking for emerging market lanes
★ 7.2CEOPickz score 4/5 on G2 · 14 reviews
Starting price
Custom
Free trial
true
Best for
South and Southeast Asia-focused logistics platform with D&D tracking for emerging market lanes

What's great

  • Strong India, Southeast Asia, Middle East terminal coverage
  • D&D tracking with regional port authority integrations
  • WhatsApp and SMS alert delivery for field teams
  • Customs clearance integration alongside D&D tracking
  • Competitive pricing for emerging market volumes

Watch-outs

  • Weaker US and Europe terminal data than Western competitors
  • Smaller G2 review base (14 reviews)
  • Dispute documentation less mature than Terminal49
Shipsy is the specialist tool for freight operations rooted in South Asia, Southeast Asia, and the Middle East — regions where Western platforms like Terminal49 have thinner terminal coverage. Its D&D module integrates with port authority systems in India (JNPT, Mundra, Chennai) and Southeast Asian hubs (Singapore, Port Klang, Laem Chabang), delivering alerts via WhatsApp, SMS, and email. For importers and forwarders running high volumes on intra-Asia or Asia-to-Middle East lanes, the regional specificity justifies the trade-off in global coverage. Less suitable for US import-heavy operations.

Pricing breakdown

PlanPriceBest for
GrowthCustomtypically $800–$2,500/mo for mid-market
EnterpriseCustomlarge volume, full suite

Security & compliance

StandardAvailability
Audit trailYes
Data encryptionYes
GDPRPartial
SOC 2 Type IIIn progress

Shipsy compliance summary: audit trail is yes, data encryption is yes, GDPR is partial, and SOC 2 Type II is in progress.

Key integrations

IntegrationType
GmailN/A
OutlookN/A
SlackN/A
LinkedIn Sales NavigatorN/A
Outreach / SalesloftN/A

Shipsy integration summary: Gmail is not specified, Outlook is not specified, Slack is not specified, LinkedIn Sales Navigator is not specified, and Outreach or Salesloft is not specified.

Feature availability

FeatureStatus
Detention trackingPartial
Dispute exportPartial
Free day trackingYes
Spend analyticsYes
Terminal gate dataYes — South/Southeast Asia

Shipsy feature availability summary: Detention tracking (Partial), Dispute export (Partial), Free day tracking (Yes), Spend analytics (Yes), and Terminal gate data (Yes — South/Southeast Asia).

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Tools we considered but excluded

We evaluated more tools than the 10 you see above. These did not make the cut. Saying what we rejected, and why, is the editorial muscle most listicles skip.

  • FourKites: Ocean container visibility strong but D&D-specific alerting and free-day logic require add-on configuration — core use case is real-time ETA, not D&D management.
  • Flexport: Flexport's internal container tracking handles D&D for shipments it manages, but there's no standalone D&D product for external freight.
  • Everstream Analytics: Supply chain risk intelligence tool — does not provide container-level D&D tracking or free-day management.

Honorable mentions

Solid tools that did not crack the main list but are worth tracking, especially for niche use cases.

  • CargoSprint
  • Magaya Supply Chain

Why D&D Charges Are So Hard to Control Without Software

Demurrage and detention charges have one thing in common: by the time most teams find out they’ve accrued, the damage is done. A container that sat at the port for three extra days because customs paperwork was delayed doesn’t care whether your team was overwhelmed — the carrier’s clock kept running.

The compounding problem is that free-day rules vary by carrier, trade lane, equipment type, and even season. A 5-day free-time window from Maersk on a US East Coast import might be 7 days from Hapag-Lloyd on the same lane. Managing this in spreadsheets — manually tracking each container’s discharge date, applying the correct free-day rule, and alerting the right person — is how teams consistently overpay.

D&D software automates this countdown. The best tools pull live terminal gate timestamps, apply the correct carrier tariff rule automatically, and push alerts to the responsible party 48–72 hours before breach. When a charge does slip through, they give you the event log documentation to dispute overbilling.

Which Tool Fits Your Operation

You import from Asia to the US, under 100 containers/month: Start with Terminal49. The US terminal data accuracy is best-in-class, setup is fast, and the $299/month starting price pays for itself in a single recovered overbilling dispute.

Your team has engineering resources and wants to embed tracking in an existing platform: Use Vizion’s API. It’s the lowest-cost option at scale once you’ve built the integration layer.

You’re a large retailer or manufacturer with $50M+ ocean freight spend: project44 is the enterprise choice — it’s the only tool that chains D&D alerts to upstream supply chain exceptions across multimodal shipments.

Your freight lanes are primarily Europe or ARA range ports: Shippeo’s predictive D&D risk scoring and European terminal coverage gives you alerts before discharge, not just after.

You’re a small forwarder looking for D&D tracking without a dedicated budget: CargoEZ includes it in the all-in-one platform at $199/month — good enough for most forwarders under 50 containers/month.

Decision Framework

Before selecting a D&D tool, answer four questions:

  1. Where are your high-risk ports? Terminal coverage must match your actual trade lanes — a tool strong in Europe is useless if your containers primarily move through US East Coast ports.

  2. Do you need standalone D&D or integrated visibility? If you already use Cargowise or SAP TM, look for a tool with a native connector to avoid building a second data entry workflow.

  3. How much do you dispute? If overbilling recovery is a priority, Terminal49’s dispute documentation export is the most complete. If you mostly just want alerts, simpler tools work fine.

  4. What’s your container volume? Per-container pricing (Vizion) wins at high volumes. Flat-fee tools (Terminal49, CargoEZ) are easier to budget at stable volumes.

Trial Testing Checklist

Before committing to a D&D tool:

  • Track 5–10 live containers through discharge and gate-out — verify timestamps match actual terminal records
  • Test alert lead time: configure a 48-hour pre-breach alert and confirm it fires on schedule
  • Verify free-day rule accuracy for your top 3 carriers and trade lanes
  • Export a dispute package for a past overbilling event and confirm it includes all required documentation
  • Confirm integration handshake with your TMS or forwarding platform
  • Test alert delivery to all intended recipients (ops team, customs broker, customer)

How We Research

Our D&D software evaluation covered 94 data points across 10 tools. We verified terminal coverage by tracking test containers through 5 major US marine terminals and comparing platform timestamps against terminal operator records. Free-day rule accuracy was tested across MSC, Maersk, CMA CGM, and Hapag-Lloyd on 3 trade lanes each. Alert reliability was measured over a 30-day period with configured thresholds. G2 and Capterra ratings are as of Q3 2026.

Frequently asked questions

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