GoFreight is a Freight forwarding software by GoFreight.com, Inc. This profile pulls together GoFreight's ratings across the major review sites, its company and funding details, leadership, features, pricing, and the latest news, with every external source cited at the bottom.

About GoFreight.com, Inc.

GoFreight is a cloud-based freight management system built for international freight forwarders and NVOCCs. It combines rate and quote management, ocean, air, and inland operations, shipment and container tracking, security filing, warehousing, document management, invoicing, and a built-in accounting module in one web platform. The company was founded in 2017 by Trenton Chen, who left a semiconductor career at TSMC after spending time with freight forwarders in Los Angeles, and it operates from Los Angeles, California, with an engineering office in Taipei, Taiwan. GoFreight has described itself as the Shopify of freight forwarding, positioning its software as the operational backend that lets small and mid-size forwarders compete with larger digital players. As of 2026 the company reports more than 1,000 freight forwarding customers and over 6,000 daily users, mostly in North America.

CategoryFreight forwarding software
CompanyGoFreight.com, Inc.
Founded2017
HeadquartersLos Angeles, California, US (engineering office in Taipei, Taiwan)
IndustryLogistics and Freight Forwarding Software
Team sizeReported at roughly 100 across third-party company databases as of 2026
OwnershipPrivate, venture backed. Investors include Flex Capital, Headline, FX (LFX) Venture Partners, Palm Drive Capital, Mucker Capital, Cornerstone Ventures, and Red Building Capital
Founder / CEOTrenton Chen (co-founder and CEO, 2017)
SpecialtiesFreight forwarding operations, rate and quote management, ocean and air freight, inland and drayage, container and shipment tracking, security filing, warehousing, freight accounting and invoicing, NVOCC workflows
Websitegofreight.com

Find GoFreight on: Crunchbase · LinkedIn · G2 · Capterra

GoFreight ratings across the web

Aggregated from the major review platforms. Each links to the source.

G2
4.8/592 reviews
Capterra
4.6/525 reviews
Gartner
NA
Clutch
NA

GoFreight reviews from CEOPickz readers

Reader-submitted and moderated. This is separate from the third-party scores above. Verified-buyer reviews are labeled.

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What people say about GoFreight

Our synthesis across 92 G2 reviews at 4.8/5 and about 25 Capterra reviews at 4.6/5, plus Software Advice and vendor-published testimonials. No fabricated quotes, this is the consistent pattern across reviews and third-party analyses.

Most praised

  • Ease of use and a clean, modern web interface are the most cited strengths; reviewers contrast it favorably with older freight forwarding systems
  • The built-in AP and AR accounting is called out often, including applying one payment across multiple invoices, which reviewers say saves accounting time
  • Fast implementation, commonly described as a few weeks, and a responsive support team come up repeatedly
  • Cloud access from anywhere and solid ocean and air freight coverage are frequently mentioned as day-to-day advantages

Most cited complaints

  • Performance can slow down during peak times, and because it is fully web based, reviewers say it is sensitive to internet speed
  • Some modules, especially quotation and warehouse management, are described as not fully built out and needing more functions
  • Coverage is strongest for ocean freight; reviewers say inland, breakbulk, and some other modes need more depth
  • A few reviewers ask for deeper reporting and more advanced accounting and configuration options

What we found testing it

What's great

  • Highest aggregate satisfaction of any freight platform here, 4.8/5 on G2 across 92 reviews, with a US-built product aimed at forwarders and NVOCCs
  • Sales and quoting connect to the shipment file and to shipment-based accounting, so margin is visible at the point of sale
  • Cloud-native interface reviewers call quick to learn, and onboarding is usually 4 to 8 weeks with implementation often bundled

Watch-outs

  • The CRM is an operational sales module, not a marketing engine, so demand-gen and nurture campaigns live elsewhere
  • Exact tier pricing is gated behind a sales call
  • A younger platform, so very large multi-entity global forwarders can outgrow it

GoFreight funding & ownership

Total fundingAbout $23M in disclosed venture funding. Aggregators such as Crunchbase list a higher combined total of roughly $28M, which appears to include earlier seed capital that was not announced as a priced round
OwnershipPrivate, venture backed. Investors include Flex Capital, Headline, FX (LFX) Venture Partners, Palm Drive Capital, Mucker Capital, Cornerstone Ventures, and Red Building Capital
RoundAmountDateLead investor
Series A$23MNovember 2022Co-led by Flex Capital and Headline, with FX (LFX) Venture Partners, Palm Drive Capital, Mucker Capital, Cornerstone Ventures, and Red Building Capital

Moderate risk on continuity, typical of a venture-stage vertical SaaS company. GoFreight has operated since 2017, raised a $23M Series A in November 2022 co-led by Flex Capital and Headline, and reports more than 1,000 forwarding customers and over 6,000 daily users. Review volume on G2 and Capterra is growing and scores are high, which points to real adoption among small and mid-size forwarders. The open questions for buyers are the ones common to a company at this stage: a single disclosed institutional round, a headcount around 100, and a product where reviewers say some modules such as quotation and warehouse management are still maturing. There is no public information on profitability or a further round as of 2026.

GoFreight features & integrations

Feature availability

FeatureStatus
Activity reportingYes
Email sequencesMarketplace add-on
Free tierNo
Pipeline mgmtYes
Quote to file link✓ (native)

Security & compliance

StandardAvailability
GDPRNot publicly detailed in the sources reviewed
HIPAANot positioned as a HIPAA product
SOC 2 Type IINot confirmed in the sources reviewed for this profile
SSO / SAMLNot publicly detailed in the sources reviewed

Integrations: QuickBooks, Carrier and ocean schedule / tracking feeds, AMS / ISF security filing, EDI, REST API, and GoFreight mobile apps.

DeploymentWeb, Android, and iPhone / iPad
SupportEmail / help desk, Phone, Chat, 24/7 live support, and Knowledge base
TrainingIn person, Live online, Webinars, Documentation, and Videos

GoFreight leadership

Trenton Chen
Co-founder & Chief Executive Officer
Founded GoFreight in 2017 after leaving TSMC; named as CEO across TechCrunch and FreightWaves funding coverage.
Alex Chang
Co-founder
Named as a GoFreight co-founder in TechCrunch and FreightWaves coverage of the 2022 Series A.

GoFreight alternatives & where it appears

Featured in our guides

Latest GoFreight news

Auto-pulled from Google News, refreshed on each deploy. Headlines link to the source.

GoFreight FAQs

How much does GoFreight cost?

GoFreight does not publish list pricing. It quotes each customer after a demo based on team size and the modules licensed, such as operations, accounting, and warehousing. There is no free tier and no self-serve trial. Third-party listings describe implementation taking about four to eight weeks. Confirm a current quote directly with GoFreight.

Who is GoFreight best for?

It is aimed at small and mid-size international freight forwarders and NVOCCs, mostly in North America, that want a modern cloud platform covering quoting, ocean and air operations, tracking, security filing, and built-in freight accounting. Capterra reviews skew toward small logistics companies.

Does GoFreight include accounting?

Yes. GoFreight ships with a built-in AP and AR accounting module and integrates with QuickBooks. Reviewers frequently name the accounting features, including applying a single payment across multiple invoices, as a reason they chose the product.

Who owns GoFreight?

GoFreight is a private, venture-backed company founded in 2017 by Trenton Chen. It raised a $23M Series A in November 2022 co-led by Flex Capital and Headline, with participation from FX (LFX) Venture Partners, Palm Drive Capital, Mucker Capital, Cornerstone Ventures, and Red Building Capital.

What are the main alternatives to GoFreight?

Common alternatives include CargoWise for large multinational forwarders, Magaya Supply Chain for forwarders that want a built-in warehouse management system, Logitude World for lightweight forwarding operations, and Descartes for customs and compliance depth.

Sources

Every external figure on this page traces to a public source, last collected on the dates shown.

  1. G2: GoFreight reviews — rating 4.8/5, review count 92 (verified live) (accessed September 2, 2026)
  2. Capterra: GoFreight — rating 4.6/5, about 25 reviews, deployment, support and training options, no published pricing or free trial (accessed September 2, 2026)
  3. Capterra: GoFreight reviews — review sentiment split and pros/cons themes (accessed September 2, 2026)
  4. Software Advice: GoFreight profile — pros and cons themes, implementation time of four to eight weeks (accessed September 2, 2026)
  5. TechCrunch: GoFreight raises $28M to become the Shopify of freight forwarding — $23M Series A co-led by Flex Capital and Headline, November 2022, Los Angeles and Taipei, founder Trenton Chen ex-TSMC, about 1,000 customers (accessed September 2, 2026)
  6. FreightWaves: GoFreight raises $23M to automate freight forwarding workflows — Series A investor list, Los Angeles HQ, founded 2017, co-founders Trenton Chen and Alex Chang (accessed September 2, 2026)
  7. GoFreight: company page — founded 2017, mission, more than 1,000 customers and 6,000 daily users, leadership names (accessed September 2, 2026)
  8. Crunchbase: GoFreight — combined funding total near $28M, investor list, Los Angeles area HQ, employee range (accessed September 2, 2026)
  9. Tracxn: GoFreight company profile — founded 2017, Series A stage, employee count near 100 (accessed September 2, 2026)
  10. LinkedIn: Trenton Chen — co-founder and CEO of GoFreight (accessed September 2, 2026)